FAQs
Here are some common questions we are asked by people looking to book our services.
Simply click on the question to reveal the answer.
If you have any questions not listed, please Contact Us.
How Do I Reserve A Party/Event?
Destination 2 Relaxation offers three fast, easy ways to reserve your party/event:
- Email us info@destination2relaxation.com
- Fill out the request form on the “Request a quote” page
Do You Require A Deposit?
Yes, A non-refundable deposit and signed contract is required at the time of booking to reserve your date and service. D2R is a hospitality service, similar to catering, therefore, packages/services must be purchased in advance. Final payment is due 10 days prior to your event and is based upon your final headcount. We accept payment through Visa, MasterCard, Discover, and American Express, in advance to secure your booking. For your protection we also offer PayPal which allows you to pay on-line securely.
How Many Therapists/Technicians Will I Need For My Event?
The ideal number of provides needed for your event will be determined by various factors including the Selected services, expected guests/traffic, available space and your budget. Contact us and we’ll help determine the best strategy.
What Areas Do You Service?
We Service The Following Areas:
Maryland, Los Angeles, and Southern California.
What Is Your Cancellation Policy?
72 hour notice of cancellation is required for Events and Group services. Same day Cancellation is non- refundable and will be charged in full.
If you must cancel your party for any reason, the following refund policy applies: your deposits are non-refundable, however, if you need to reschedule; we will gladly offer an alternative party date for your consideration. Any changes must be in writing for our records. Your event is transferable no more than 30 days out (one time only) with no penalties.
What Should I Do To Prepare For A Spa Party/Event With Destination 2 Relaxation?
Depending on the service(s) scheduled, therapists/technicians will arrive between 20-90 minutes prior to scheduled start time to allow adequate set up time. Please make sure that there is appropriate space for us to set up stations for each treatment. If you are unsure about the space needed for the setups for the treatments. arrangements can be made before your event for us to come to your event’s location and help in the preparation of the locations for the treatments – at no additional charge.
As a precautionary measure, during the set-up and clean-up/break down time for your event, please keep all pets, children, and guest(s) in other rooms to avoid any contact with products or equipment that may be harmful. Also after the service time of your event is completed we require 30-45 minutes for clean-up and break down.
Why Are Your Prices Not Shown?
Every event is designed to meet the special needs of each client. No two events are a like therefore you must provide specific information in order to obtain a Service/Event quote based on your group size and event goals. Please contact us for a quote at 800-477-3517 or info@destination2relaxation.com.
Do I Have To Provide Anything For My Event?
For Beauty/Spa Services:
We bring all supplies, products, and equipment to provide the service(s) you requested. We will just need a medium to large space to perform services, with access to running hot and cold water. As well as electrical outlets for music, massage table, heating pads, etc.
For Chair Massage:
We bring all supplies; from ergonomically design chairs, music, and aromatherapy. All you need to provide is the space. Usually a 5×6 foot area (such as a Conference rooms or commons area) is sufficient for the massage therapist to set up the massage chair and equipment.
Who Performs The Services?
Destination 2 Relaxation uses only top-quality, licensed and certified specialists that include: estheticians, massage therapists, nail technicians, hair stylists, makeup artists and lifestyle and wellness providers to perform all of our services. Additionally, we only work with those who have the highest levels of professionalism, courtesy, reliability and performance. All services are gold standard and includes premium products.
